Frequently Asked Questions
Answers to guide you through our smart care solutions.
What is CareHome Health Solutions?
CareHome Health Solutions is a health technology company focused on improving medication adherence for seniors and easing the burden on caregivers. Our flagship product, the Graciela device, automates medication dispensing and tracks real-time adherence data. We pair this with a remote-scheduler app and analytics dashboard to provide the most control & visibility into compliance.
Who is the Graciela device designed for?
Graciela is designed primarily for:
- Seniors aging at home
- Individuals with early-stage memory loss or arthritis, or who value their independence
- Home health agency patients
- Family caregivers managing medications for loved ones
If someone takes multiple daily medications and adherence matters (hint: it always does), the Graciela is built for them.
How does the Graciela device work?
Graciela automatically dispenses the correct medications at scheduled times. No buttons, no screens, no confusion. When medications are dispensed, the device records objective adherence data and syncs it securely to the CareHome platform. The Graciela also dispenses water to help wash pills down and reduce the steps involved in medication independence.
Does the user need to press a button or use a touchscreen?
Nope. That’s the point.
The Graciela is fully automated and hands-free, making it ideal for users with arthritis, tremors, or early cognitive decline.
How does CareHome track medication adherence?
Unlike traditional pill boxes or self-reported apps, CareHome captures objective, real-time adherence data directly from the device. Caregivers and providers can see exactly when medications were dispensed and see acute information & trendlines, leading to better health outcomes and less hospitalizations.
Is the Graciela device connected to Wi-Fi?
No. The Graciela uses an integrated 5G cellular connection, so it works right out of the box. No Wi-Fi setup, passwords, or tech support calls required.
What happens if a dose is missed?
Caregivers receive alerts if a dose is missed within a predefined time window. This allows for timely intervention before a missed dose turns into a medical issue.
Can caregivers manage medications remotely?
Yes. Through the CareHome app and dashboard, caregivers can:
- Schedule medications
- Monitor adherence in real time
- View weekly and monthly reports
- Manage multiple seniors within a single care circle
Can healthcare providers access adherence data?
Yes. CareHome is designed to share adherence insights with providers, home health agencies, and pharmacists, helping improve outcomes and reduce preventable hospitalizations.
How many medications can the Graciela device hold?
The Graciela is designed to support complex medication regimens, including users taking 15-20+ medications per day.
Does the device dispense water?
Yes. The Graciela dispenses water after medications are dispensed, creating a one-stop solution for daily medication intake.
Is CareHome FDA approved?
The Graciela device is expected to be classified as FDA Class I and 510(k)-exempt. We are actively working with regulatory consultants to ensure compliance with all applicable requirements.
Is my data secure?
Absolutely. CareHome follows industry best practices for data security and privacy, including encrypted data transmission and secure storage.
Is CareHome available for purchase today?
CareHome is currently in a pilot and early-access phase with select partners. Full commercial availability is coming soon. If you’re interested in participating in our pilot, sign up here.
How much does this cost?
Pricing depends on the plan and number of devices. Our structure includes:
- Device purchase with small mandatory app subscription
- Monthly adherence platform subscription plans (tiered based on # of devices)
We’re happy to walk through the best option for your needs.
Do you offer solutions for home health agencies or assisted living facilities?
Yes. CareHome offers B2B pricing and dashboards tailored for home health agencies, providers, and care organizations managing multiple patients.
How do I get started or join the pilot program?
You can request a demo or express interest directly through our website. Or you can sign up for our pilot here.
Why did you build CareHome?
CareHome was inspired by a real problem faced by our founder’s grandmother, along with millions of families like hers. Medication error leads to:
125k deaths per year
1.5M ER visits per year
40M+ missed doses per year
Medication adherence is broken. We decided to fix it.
Still have questions?
Reach out anytime at hello@carehomehealthsolutions.com